Last updated: July 3, 2026
These Terms of Service describe the conditions for using OLONO, reviewing products, submitting orders, and receiving customer support. Our goal is to keep the process simple and helpful, from browsing through delivery and any after-sale questions. This store is operated by BRAN RETAIL FOODS PTY LTD. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
The OLONO catalog is written to help customers understand what is included, how the item is commonly used, and what details should be checked before checkout. OLONO keeps policy wording connected to its own catalog and support process rather than relying on unrelated general marketplace language.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of Australia. This governing law statement follows the legal business address and registration information supplied for BRAN RETAIL FOODS PTY LTD.
Product Information and Store Content
Product pages for stainless steel vegetable peelers are written to show titles, photos, dimensions, materials, colors, package quantities, care notes, and intended-use details. Minor variation may result from display settings, lighting, production batches, or measurement methods. The store treats stainless steel vegetable peelers as a focused product group, so service decisions are tied to the exact listing, order record, and condition evidence rather than broad catalog claims. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Customers are expected to follow ordinary care and any use, safety, installation, or maintenance instructions provided with the product or listed on the product page. Improper use or unauthorized modification may affect support outcomes.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through Shopify Payments or other payment methods shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to BRAN RETAIL FOODS PTY LTD unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
Stainless Peeler Product Scope
OLONO listings describe stainless steel vegetable peelers, blade formats, handle details, hanging holes, and everyday kitchen prep use only. They are not chef knives, carving tools, electric peelers, graters, mandolines, sharpening services, or professional cooking instruction. Customers should review blade format, size, material, package count, and intended kitchen use before checkout.
Peeling performance can vary by produce firmness, angle, pressure, hand position, blade style, washing method, and storage habits. OLONO provides product facts and images, but customers remain responsible for safe handling and choosing the peeler format suitable for their prep routine.
SECTION 5 - CONTACT INFORMATION
Company Name: BRAN RETAIL FOODS PTY LTD
Store Name: OLONO
Business Address: 15 CHARLOTTE STREET CARINA, 4152 Australia
Email: support@olono.shop
Phone: +61480803483
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST